Thursday, June 14, 2018

Cobbler Concierge Luxury Shoe Repair Review

I have to admit, I'm not much of a shoe girl, but I do have a few pairs of boots that I really love. One of my favorites is a black pair of Michael Kors boots I got a few years ago, but I was ready to retire them because they were pretty worn out. But Cobbler Concierge came around just in time to save my boots! Read on to learn more about their luxury shoe repair service.

*Disclaimer: See, Shop, Love! received these services for free in exchange for an honest review.

Cobbler Concierge provides online repairs for shoes, handbags, and other leather goods. They were originally founded in New York City 1932 by Vito Rocco as Jim's Shoe Repair. They've recently implemented technology to make shoe and purse repair more seamless and simple for all users.

If you have a pair of shoes that are a little worse for wear, there are two easy ways to begin your order with Cobbler Concierge: you can order online at their website or via text message. I used their online ordering to start my repairs. All you have to do is fill out a survey with information about your repair, and then you'll get an estimate of how much the repairs will cost. You won't be charged until you agree to the proposed repairs.

Here's a look at the repair options along with approximate costs. Keep in mind that these will vary depending on the shoes you're sending as well as what exactly needs to be done.

After you submit what repairs you want to have done it's time to send your shoes to Cobbler Concierge. They can send you a box with a prepaid label for $29, or just the label and you can use your own box for $19. I sent my shoes in my own box and had to drop them off at a FedEx location to ship out.

Watch the video below to see what my shoes looked like before and hear more about the shipment.

After I sent my shoes in, a few days later I received an email with the complete estimate of what my repairs would cost. Unfortunately I did not take a screenshot of this page at the time because I thought I'd still be able to access it later, but turns out, I can't. I believe the actual shoe repair was around $135, and then I also received a shoe gel cream and heel inserts.

After confirming my repairs, it took about a week for me to receive my boots back, and I was very happy with the results! They look like-new, which is great because I was ready to throw them out. Take a look at the video below for my unboxing:

Here are some more photos of the repaired boots:

Cobbler Concierge was great to work with! The most I had to do was supply my own box and take it to a FedEx location for shipment. If you don't want to supply your own box, remember that Cobbler Concierge can send you one plus the shipping label for $29.

The turnaround time for the actual repairs was fast and the communication was great. I think about a week's time is very fair for this type of repair, especially considering the shoes were shipped right back to my door when they were finished.

Granted, the repairs can get a little pricey, but considering they work on high end brands, it may end up being cheaper to have your shoes or bags repaired than to have to buy a new pair. I think Cobbler Concierge is a great way to keep your high end items looking brand new.
Bottom Line: I am very pleased with my boot repairs from Cobbler Concierge! They provided great communication and an excellent service with a fast turnaround time. I highly recommend them for anyone looking for high end repairs!


  1. I read an article under a similar title some time back,
    Shoe Cleaners

  2. I wish more authors of this type of content would take the time you did to research and write so well. I am very impressed with your vision and insight. the style shoes


Thank you for taking the time to visit my blog! I love any and all feedback and I read every comment.